The cluelessness of the Netflix app

Like most people, I have a love/hate relationship with Netflix. It’s not just that I wish they had more titles available for streaming—I have a streaming-only account—or that titles sometimes go away with no warning, but I have issues with their app. It seems odd that the company that changed the way we rent movies is so clueless about such things.

So here are a few things I would like to see in the Netflix app:

The ability to see trailers and read user reviews would be great. I can’t tell you how many times I’ve found a movie that sounded interesting and have been unable to read user reviews or see a trailer. You would think this would have been the first things they would have added to the app. Sigh.

I would also like to have the ability to search my list by genre/actor/director. If you’re like me, then you have a lot of movies in your list, which means that looking for a movie to watch from it can be a bit of a nightmare.

I would love to be able to choose how my list is organized. Netflix puts the last movie you added to it first, which is not usually helpful. Why not allow us to choose if we want them organized by title, date, genre, etc… Come on, it’s not difficult to do.

It would be nice if Netflix asked if I want to remove a movie from my list after watching it. It’s a yes or no option, and most times I would like to have it removed.

If Netflix finally woke up and did just a few of these things, they would make so many users happy.


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