Having been a long-time user of Quicken, I thought making the switch to Mint would be a breeze. Mint is free, Quicken isn’t. And not only that, they’re both made by Intuit. It seemed like a no-brainer. Well, it wasn’t.
After setting up all my accounts to synch and display in Mint, it seemed like things would go better than expected. Mint was able to keep track of my 401(k), stocks, credits cards, checking account, and mortgage. In short, everything I kept track of in Quicken. I had expected a learning curve and a brief period of awkwardness, but it seemed like everything was going to be good right off the bat. I figured out how to change categories to keep track of my spending, split transactions, and set a goal. Other than the overall appearance, there seemed like there wasn’t any difference between Mint and Quicken. And unlike Quicken, the Android app for Mint worked and was useful. I was happy.
Then I had to enter a payment to be made at a future date. It was easy to do, but when the date came up and my bill was paid, it didn’t automatically link to the designated account. I don’t pay my bills with Quicken, and I wasn’t comfortable enough to use Mint to pay my bills, so I never set up the bill pay function. I will say that this issue probably would have been cleared up if I did, but I didn’t want to be strong-armed into using Mint to pay all my bills. Since this was a problem of my own making, I let it go. From now on I would have to keep an eye on those payments and delete the ones I entered manually once they cleared.
Then my accounts I didn’t use often began to stop synching. All I had to do was re-enter my login information, so it wasn’t a big deal. Then my National Grid bills stopped synching. Not once or twice, but all the time. Then I began having issues with my Verizon account. Not once, but often. This never happened in Quicken.
Although I continued using Mint, I started to go back to Quicken more often. After about a month, I stopped trying to work in Mint. Having to re-enter login information was a bit of a pain. Perhaps using Mint for everything was the answer, but I wasn’t comfortable doing that yet and didn’t want to feel as if I had to. Not only that, but why should I have to?
When it came time to upgrade to the latest version of Quicken, I didn’t think twice about it. Heck, I got it for 40% off and knew exactly what to expect.
Mint might be good if you use all of its features and don’t have accounts you use infrequently. I’m not dissing Mint, especially since it had a lot of promise and functionality. I just found it more frustrating that useful. I’ll stick with paying for for a product I can rely on.